Case Studies
Case Study: Another Line Embraces SaaS for PLM
Case Study: Triburg Sportswear Limited
Business Profile
Triburg is the largest buying agency in the Indian sub-continent claiming to be the only company in India providing sourcing and technical services for the complete range of apparel products and accessories. Headquartered in New Delhi, with offices in India and 5 other countries, Triburg was established in the early 1990s as a buying agency. At present it has a staffing strength of 350 people, and sources approximately US$ 200 million worth of merchandise, comprising 35-40 million garments annually from a vendor base of over 150 factories.

Triburg's prestigious clientele includes names like Liz Claiborne, DKNY, Armani Exchange, Ann Taylor, Mother's Work, Guess, Nautica and others.

The Problem: Triburg's existing IT infrastructure and E-Commerce Systems

From 1996-2000, the company employed a system design in-house and custom developed for the company. This was a management information control system working on the company's internal network. This system had one big flaw - it was a single-location system i.e. at a given time, users at only one location could log in to view the information. This was especially problematic for Triburg since it already had an extensive network of offices in multiple locations. Triburg found a simple, easy-to-use application which was web-based and in 2001, the company switched over to WFX integrated e-business solution.

The Solution: WFX Fashion Business Solution
WFX solution was implemented over the company's intranet which included factories in locations across the globe, to form a 'Private Trading Network' for Triburg with its vendor base. An Extended Enterprise solution, working on processes within the Triburg intranet and connecting with suppliers over the internet via various B2B options. Using a broadband web-based network, the WFX system displays and processes real-time information for both its internal teams across regional offices and external suppliers. The system includes the following tools:
  • Catalogue (at Triburg's end): Buyer Orders are entered into the system by the merchandiser, who also creates a product catalogue with specifications. The buyers' interface for WFX solution is manual as of now, but Triburg is discussing an automated link from its WFX solution into the buyers' systems.
  • Sales Order (at Triburg's end): On the receipt of Purchase Order, merchandiser enters the complete details about the order including colours, quantities, pricing, supplier, payment terms, delivery terms besides instructions that are critical to the specific order.
WFX solution was implemented over the company's intranet which included factories in locations across the globe, to form a 'Private Trading Network' for Triburg with its vendor base. An Extended Enterprise solution, working on processes within the Triburg intranet and connecting with suppliers over the internet via various B2B options. Using a broadband web-based network, the WFX system displays and processes real-time information for both its internal teams across regional offices and external suppliers. The system includes the following tools:
  • Vendor Collaboration (WFX-PARTNER) (at the factory's end): Following the creation of the sales order, the merchandiser sends the order and T&A to its vendor online which is received at the vendor factory on WFX-PARTNER application. This application consists of style and order repositories, real-time order workflow management, scanning & packing of packed goods and generation of export documents.
Triburg's WFX system gets Real Time updates as the vendor enters information on the WFX-PARTNER system.

Derived Business Benefits
  • Triburg vendors have benefited as the WFX system allows them to directly receive purchase orders without them having to enter any data themselves.
  • The system also eliminates the need for preparing and e-mailing Excel spreadsheets for tracking order status and changes. Thereby reducing the cost of communication and managing information, and allowing for more time availability for more productive work.
  • The entire system is very secure and password protected with user specific login access, therefore, everyone has access only to the information that pertains to his or her work and that they are authorized to view.
  • This also establishes the fact that each employee's tasks are clearly defined, thus making him or her accountable for their own work.
  • Additionally, the Scan & Pack functionality that is part of the system allows bar codes to be printed cheaply in-house at the factory, and for goods to be tracked accurately, resulting in cost saving for suppliers. The accuracy of packing is reported to have increased to 99.9%, while charge-backs have been drastically reduced if not eliminated entirely.
The above study was done by 3I, an independent consulting company which provides conultancy services in projects, stratgey and Marketing,business process outsourcing, interim management and finance to organizations in the area of:
  • Fashion: Textile, Apparel, Footwear, Jewellery and Accessories
  • Home products, Consumer Durables
  • Food & Grocery
Case Study: Gokaldas Exports
Business Profile
Gokaldas Exports(GE) is India's single largest exporter of apparel and manufactures products ranging from, mens, ladies, childrens wear. GE is headquartered in Bangalore, India and employs over 30,000 people across 38 factories and does a turnover of USD 150 million annually.

The Problem: A large and growing company with no control over its multi-location operations and no integrated IT systems.

Through GE's 38 factories, most of the work throughout the company was handled manually or through excel sheets. No was updated about changes in time and due to large quantities of orders and multiple warehouses, it took 7 days to order materials once the buyer order were processed. Lead times were too long and no real business control over such large operations. GE realized a need for an end-to-end integrated ERP solution for their apparel company which could also connect to their suppliers and buyers.

The Solution: WFX Fashion Business Solution
In 2001, WFX ERP II solution was implemented over the company's offices and factories. All of GE's merchandisers, along with production people, Stores etc were connected through the WFX solution. The web based nature of the application made deployment quicker and easier than traditional systems due to familiar look and feel of windows, and easy accessibility across geographies. After implementation, now 280 individual GE users use the WFX application for their work and GE now runs its entire business through the WFX ERP II solution.

The system includes the following tools:

  • Catalogue & Collections: All Collections, styles, are created and entered in the system along with costing (full web PDM functionality).
  • Bill of Material: BOM is created for each style. The BOM is processed against any Buyer Orders (also entered in the system). Following which an MRL (Materials Requirements List) is generated across all orders and styles.
  • Inventory Control: The MRL is checked electronically against multiple off-site warehouses and stores to check if any in stock materials (trims, fabrics etc) can be used. Including those matierlas for which bulk POs have been made but not received. Purchase Orders to fabric and trim suppliers are the automatically generated through the WFX solution.
  • Supplier Log in: GE's world wide vendor base of 560 suppliers log into the WFX solution through secure and individual user name and passwords to download specs and POs.
  • Production: Once materials are in house, then Process Orders are generated if required (dying etc). Then Production Order is generated through the WFX solution and after Factory Capacity Planning, details are sent to the factories to cut, stitch, & finish the garments. These activities are then monitored.
Derived Business Benefits
  • GE has streamlined its internal processes and connected 500 plus vendors worldwide through the WFX ERP II solution.
  • The solution has created efficiencies in the complete order processing cycle and GE benefits from advantages like reduced raw material ordering time (from 7 days to 24 hours).
  • Increased output per employee, productivity and employee satisfaction.
  • Merchandisers' work efficiency levels have improved from 35% to 70 % since the time taken to gather information has reduced. Planning has improved and as a result, they work fewer hours in a day to accomplish the same tasks.
  • Any information on status of any style of order can be accessed anywhere and anytime versus the old method of chasing numerous individuals to lock down on one pending issue.
  • Inventory and warehouse management have been automated such that no in-stock merchandise is ordered and this directly improves the company's bottom-line. GE has seen savings in inventory of USD 2 million.
  • The system also eliminates the need for preparing and e-mailing Excel spreadsheets for tracking order status and changes. Thereby reducing the cost of communication and managing information, and allowing for more time availability for more productive work.
  • The entire system is very secure and password protected with user specific login access, therefore, everyone has access only to the information that pertains to his or her work and that they are authorized to view.
Case Study: Vila Clothes, Bestseller Group
Business Profile
Vila Clothes (part of the 1Billion Dollar Bestseller Group) is among the leading apparel brands in Europe and is also the fastest growing fashion company. Headquartered in Aarhus, Denmark, Vila sources ladies fashion wear from suppliers throughout Europe and Asia.

The Problem: Vila's existing IT systems and requirement for integration among business processes and value chain collaboration.

From 1994-2000, the company employed a system design in-house and custom developed for the company. Though Vila already used an internal system for inventory control and purchase order entry, the need for a web based system for PDM, office and vendor collaboration which integrated to their internal system was identified.

The Solution: WFX Fashion Business Solution
WFX Product Lifecycle Management solution was implemented over the company's offices where every user had their own space carved out in the system. Also, now all of Vilas world wide vendor base of 74 suppliers were connected to Vila through the Extended Enterprise solution, working over the Internet. All supplier interactions including sample request, approvals etc could now be done on-line. WFX solution was interfaced with Vila's existing in house system so Purchase Order's could be entered in the WFX system and also sent on-line to suppliers.

The system includes the following tools:

  • Catalogue & Collections (at Vila's end): All Collections, styles, are created and entered in the system along with costing (full web PDM functionality). Then Sample Requests are created and electronically sent on-line to select Vila suppliers world wide along with approvals and product specs. Suppliers respond on the requests and approvals which are supported by the T&A calendar and all Sample Requests can be tracked automatically.
  • Purchase Order (at Vila's end): Purchase Orders are entered through the WFX solution which also integrates to Vila's existing internal system for inventory control. Along with the Purchase Order, merchandisers enter complete details about the order including colours, quantities, pricing, supplier, payment terms, delivery terms besides instructions that are critical to the specific order.
Merchandisers also attach a 'Time & Action calendar' (T&A) to POs before sending it to the supplier selected in the PO. This defines all the milestone activities during the order, specifying the roles and responsibility, and target dates (against which deviations are monitored as various steps in the order are executed).
  • Vendor Collaboration (WFX-PARTNER) (at the factory's end): Following the creation of the purchase order, the merchandiser sends the order and T&A to its vendor online which is received at the vendor factory on WFX-PARTNER application. This application consists of style and order repositories, real-time order workflow management, scanning & packing of packed goods and generation of export documents.
Vila's WFX system gets Real Time updates as the vendor enters information on the WFX-PARTNER system.

Derived Business Benefits
  • Vila vendors have benefited as the WFX system allows them to directly receive product specs, approvals and purchase orders on-line, reducing response and lead times.
  • The system also eliminates the need for preparing and e-mailing Excel spreadsheets for tracking order status and changes. Thereby reducing the cost of communication and managing information, and allowing for more time availability for more productive work.
  • Vila's merchant's now create Purchase Orders in the WFX solution and send them on-line to suppliers through WFX Smart E-mail or WFX-Partner applications. The WFX solution is also interfaced to Vila's existing internal system.
  • The entire system is very secure and password protected with user specific login access, therefore, everyone has access only to the information that pertains to his or her work and that they are authorized to view.
  • Vila now has a repository of all Collections for the past 4 years with all details on previous style specs, prices, suppliers who manufactured them, ability to track past style executions.
  • Lead times on product development and approvals have also reduced. Also, Suppliers interacting with Vila find the solution has improved their communication and is now prone to less errors.

 
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