Vermont Teddy Bear

Vermont Teddy Bear Strengthens Vendor Relationships with WFX PLM

Challenges they faced

Vermont Teddy Bear encountered significant operational hurdles. Managing a diverse array of products under multiple brands led to disjointed workflows and a lack of unified strategic direction. The reliance on spreadsheets and outdated systems compounded these issues, creating a chaotic environment for managing product information.

The absence of a centralized, cloud-based solution significantly hindered real-time collaboration with vendors, particularly those overseas. This led to delayed communications and operational bottlenecks that were detrimental to VTB's agility and responsiveness.

Another major issue was the inconsistency in coding structures across different departments. The use of multiple, unaligned coding systems created a complex and confusing environment, lacking a singular, reliable source of truth for product information.

Angela Lavalla

I can confidently say that we would not be growing as much as we have and would not be able to grow further without WFX. WFX's digital tech packs, cloud-based accessibility, bulk upload, and vendor-friendly onboarding have been game-changers, fostering trust and accountability across the board.

Angela LavallaDirector of Product Development, Vermont Teddy Bear

Impact after implementing WFX

  • WFX slashed the time required to craft a tech pack from 45-60 minutes down to a mere 10-15 minutes for a completely new style.
  • Utilizing WFX for vendor approvals has significantly reduced inbox clutter for VTB by consolidating communication, increasing trust and confidence with vendors.
  • WFX became the genesis for product coding, serving as the definitive source for all discussions, from product inception to final packaging, ensuring consistency.
  • Granting vendors direct access to the system has streamlined design iteration, eliminating the need for separate notifications, significantly boosting operational efficiency.
  • WFX's Bill of Material features have simplified tasks and facilitated brand restructuring efforts, such as logo updates, seamlessly.
  • The system's cloud-based nature ensured universal accessibility, while its user-friendly interface facilitated easy onboarding for vendors across languages and technical proficiencies.

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  • 40%

    Increased Transparency

  • 40%

    Faster Product Development

  • 60%

    Achieved Centralized Database Architecture

About the Company

Vermont Teddy Bear, established in 1981 in Vermont, USA, is a celebrated producer of teddy bears and a leader in online and mail-order retail. Known for its handcrafted bears and innovative personalized services, VTB extends its charm with sister brands in sleepwear and apparel. Attracting over 50,000 visitors annually to their factory, VTB stands as a symbol of quality and innovation in the toy and sleepwear industry.

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