How Song Hong increased Sample Hit Rate with WFX Factory PLM

Challenges they faced

Song Hong was facing serious issues with their supply chain because of the manual systems they were using to track production. The process provided little visibility as to how their products moved throughout the supply chain. They were losing track of samples developed for each buyer and had no way to measure their performance against key competitors.

Mr. Bui Viet Quang

During the implementation process, we felt like we were working with experts in the garment manufacturing domain who understood exactly what they needed from the software.

Mr. Bui Viet Quang CEO, Song Hong

Impact after implementing WFX

  • Song Hong was able to keep track of every sample (including its iterations) developed for each buyer using WFX’s Sample Feedback and Approvals tool and improve their sample hit rate.
  • Song Hong was able to convert critical business information into actionable decisions. WFX collects and analyses data from every stage of the fashion lifecycle and presents it in the form of easy-to-understand customizable visual dashboards and business intelligence reports.
  • The productivity output of Song Hong increased by 4% after just 9 months of implementing WFX Factory PLM.
  • Song Hong was able to manage each stage of production, track product lines and client information which gave them the much need visibility into their processes.

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  • 98%

    Reduction in Data Redundancy

  • 20%

    Increase in Productivity

  • 60%

    Increase in Sample Hit Rate

About the Company

With 20 factories that can produce 14 million items per month and a turnover of $200 million, Song Hong is one of the leading manufacturers of garments, bedding and home textiles in Vietnam.

They have a global team of 11,000 employees and work with world-renowned brands like Nike, Levi's, Calvin Klein, Tommy Hilfiger, DKYN, Gap, Karl Lagerfeld and more. Their customer base stretches from Europe, USA, Canada, all the way to Japan with offices in Korea.

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